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Frequently Asked Questions

Get clarity on features, setup, and support - so you can get started with Property365 confidently.

About Property365

Understand what Property365 does and whether it’s right for you.

What is Property365?

Property365 is a website platform built specifically for real estate. It helps you create, manage and publish a professional website for your business, properties or projects — without needing to code or hire a developer.

Who is Property365 designed for?

Property365 is designed for independent real estate agents, brokers, teams, agencies, developers, project marketers and professionals who create websites for real estate clients. You can create anything from a personal agent website to an agency website, a dedicated project website or a portfolio of multiple projects.

How is Property365 different from a general website builder?

Property365 is designed around the needs of real estate businesses. Instead of starting with a blank website, you get real-estate-specific designs and tools for properties, projects, locations, enquiries, WhatsApp, domains, SEO, analytics and more — all managed from one platform.

What does “AI-powered” mean in Property365?

Property365 uses the information you provide to help create the initial structure, design and content for your website. AI gives you a strong starting point, but you remain in control. You can review and customise your website before and after publishing.

Creating Your Website

Getting started is simple. You don’t need to have everything prepared in advance.

What do I need to get started?

Just tell us a little about your real estate business, where you operate, what you offer and the kind of website you want. You can add your logo, brand colours, properties, projects, images and other content during setup or later.

Do I need coding or design skills?

No. Property365 is designed for people without technical or website-design experience. Your website is created for you, and you can make changes visually using the editor.

What kind of real estate website can I create?

You can create a website for:

  • An individual real estate agent
  • A brokerage or team
  • A single real estate project
  • Multiple projects or a project portfolio
  • A focused property or project marketing campaign

Property365 adapts the website structure according to what you are building.

How long does it take to create a website?

Your initial website can be generated in minutes. You can then review the content, add your own information and customise the design before publishing. How long you spend after generation depends on how much you want to personalise.

Can I preview my website before publishing it?

Yes. You can preview and customise your website before making it live. You only need to choose a hosting plan when you are ready to publish.

Customising Your Website

Make your website feel like your business — not a generic template.

How much can I customise my website?

You can change text, images, colours, layouts and website sections using the visual editor. Property365 gives you a professionally designed starting point while still giving you control over how your website looks and what it says.

Can I use my own logo and brand colours?

Yes. You can upload your logo and choose your brand colour. Property365 uses these choices to help create a consistent visual style across your website, and you can continue refining the look whenever you want.

Can I change the website style later?

Yes. Your initial style helps Property365 create the visual direction of your website, but you are not permanently locked into those choices. You can continue customising colours, content, sections, images and available layouts through the editor.

Can I add, remove or rearrange sections?

Yes. Website sections can be added, removed, hidden, duplicated or rearranged, depending on the page and section type. You can also switch between available layouts without rebuilding the page from scratch.

Can I upload my own images, videos and files?

Yes. You can use your own media to personalise your website, including property and project images, videos and supported documents such as brochures and floor plans. Supported formats and upload limits are shown when you upload a file.

Can I make changes after my website is published?

Yes. Publishing does not lock your website. You can continue updating your content, properties, projects, images and website design whenever required.

Properties, Projects & Locations

Keep your real estate content organised and easy for visitors to explore.

How do I add or update property listings?

You can add and manage properties from your Property365 account and publish them directly to your website. You can update details, images, pricing, availability and listing status whenever something changes.

How many properties can I add?

Property365 currently supports unlimited property listings, so your website can grow as your inventory changes.

Can I add photos, brochures and floor plans to a property?

Yes. Property pages can include multiple images and supported documents such as brochures and floor plans. This allows visitors to explore more information without requiring you to create separate pages manually.

Can I create a website for a real estate project?

Yes. Property365 can be used to create a dedicated website for a single project or a website showcasing multiple projects. Project websites can include information such as project highlights, configurations, amenities, galleries, location details and enquiry options.

Can I showcase multiple projects on one website?

Yes. If you market several projects, you can create a project portfolio website and organise multiple developments within one professional website.

Can I create pages for the cities or communities I work in?

Yes. You can add the cities and communities you serve, and Property365 can use them to organise relevant website content and location pages. This is particularly useful for agents and brokerages working across multiple markets or neighbourhoods.

Publishing, Domains & Pricing

Build first. Publish when you’re ready.

Can I create my website before paying?

Yes. You can create, edit and preview your website before paying for a hosting plan. You only need to pay when you are ready to publish your website.

What happens when I publish my website?

When you are ready to go live, you choose your hosting plan and complete the publishing process. In India, Property365 currently uses a ₹10 payment verification when you publish, after which your first 7 days are free. If you continue after the trial, your selected subscription begins.

How much does Property365 cost?

Property365 currently costs ₹1,499 per month in India, with a discounted yearly plan also available. You can build your website before subscribing, so you can see what you are getting before deciding to publish. Current pricing is always shown before payment.

Can I use my own domain?

Yes. You can connect a domain you already own when you publish your website. If you do not have one, you can use the Property365 subdomain provided with your published website.

Are hosting and SSL included?

Yes. Hosting and SSL security are included when your website is published with Property365. You do not need to arrange a separate hosting provider or SSL certificate.

Can I cancel my subscription?

Yes. You can cancel your subscription according to the cancellation terms applicable to your plan. If you cancel during an eligible trial period, your regular subscription will not begin. For an active paid subscription, cancellation stops future renewal while your website remains available for the paid period already completed.

Enquiries, WhatsApp & Marketing

Make it easy for prospective clients to contact you and understand how your website is performing.

How do I receive enquiries from my website?

Visitors can contact you through enquiry forms and the contact options available on your website. When someone submits an enquiry, you receive a notification so you can follow up directly.

How does WhatsApp work on my website?

You can connect your WhatsApp number to your website. When a visitor selects WhatsApp, they can start a conversation with you directly in WhatsApp, making it easy to respond through a channel you already use.

Can I manage my leads inside Property365?

Property365 currently focuses on helping you capture enquiries and connect directly with prospective clients. A more comprehensive CRM is not currently part of the core platform.

Does Property365 support SEO?

Yes. Property365 websites are built to be mobile-friendly and include tools to help you manage important SEO information. You can also optimise individual website content as your site grows.

Can I connect Google Analytics and Meta Pixel?

Yes. You can connect supported analytics and tracking tools such as Google Analytics and Meta Pixel to better understand website traffic and campaign performance.

Can I run Meta ads from Property365?

Yes. Property365 offers optional Meta advertising tools that can help you promote your business, properties or projects. Advertising is separate from your website hosting subscription. Your advertising budget and any applicable charges are shown before you launch a campaign.

Multiple Sites, Partners & Transfers

Create websites for your own business or build them for clients.

Can I create more than one site with Property365?

Yes. Property365 allows a user to create and manage multiple sites, up to the current platform limit of 10. This can be useful if you manage different businesses, brands, projects or client websites.

Can I transfer a website to someone else?

Yes. Property365 supports site transfer. If you create a website for a client, you can transfer it to the client when it is ready so they can manage the website from their own Property365 account.

Can agencies, designers or other professionals use Property365 for clients?

Yes. Partners, agencies, designers and other professionals can use Property365 to create real estate websites for their clients. You can build and customise the site, show it to your client and transfer it to them when the website is ready for handover.

What happens after a site is transferred?

Once a transfer is completed, the site moves to the recipient’s Property365 account, where they can manage it going forward. The website itself does not need to be rebuilt or migrated separately.

Can partners continue creating websites after transferring one?

Yes. Site transfer is designed to allow partners to build websites for different clients without having to retain ownership of every completed client site.

Ownership, Security & Support

Clear answers about your website, content and account.

Who owns the content I add to my website?

You retain ownership of the content you upload, such as your text, property information, images and other materials, provided you have the right to use them. Property365 retains ownership of its software, technology, templates and platform infrastructure.

Is my website and data secure?

Published Property365 websites include SSL security, and appropriate technical and operational safeguards are used to protect platform and account data.

Does Property365 verify properties or participate in property transactions?

No. Property365 is a technology platform. It is not a real estate broker, agent, marketplace, intermediary or advisor. You publish and manage your own property and project information and remain responsible for its accuracy, authorisation and compliance with applicable regulations. Property365 does not participate in property negotiations, payments or transactions between you and your clients.

What if I need help?

Property365 provides guides and customer support to help with website setup, publishing and use of the platform. You can contact the support team whenever you need assistance.

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